If you wish to go on our waiting list for an earlier time, please book an appointment and state this in the note section. If an appointment becomes available sooner, we will contact you. If not, we will see you at your booked appointment. Thank you.
NOTE: Please only arrive 5 minutes prior to your appointment time in order to abide by current social distancing protocols.
*CANCELLATION POLICY*: All appointments must be cancelled with a minimum of 48 business hours notice to prevent a charge for the session. This is to give us time to invite people from the waitlist to take your spot. Thank you so much.
NOTE: In Light of COVID-19, please note that the above cancellation policies are loosely held and cancellation fees are waived.
In the case of two consecutive no-shows, all future sessions with your therapist will be cancelled. We anticipate your intention is to terminate therapy, so future appointment times will be offered to the next client on the waiting list. If you prefer to not terminate future sessions, please speak to your therapist about paying the owing cancellation fee(s) and resuming counselling.